Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2–4 business days after payment is received. During new drops or sales, processing may take a little longer. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Times
Shipping rates are calculated at checkout based on your location and order weight.
| Region | Estimated Delivery Time |
|---|---|
| United States | 3–7 business days |
| Canada | 7–14 business days |
| International | 10–21 business days |
Delivery times are estimates only. PRJCT UNITY is not responsible for delays caused by carriers, customs, or events outside our control.
Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for packages shipped to the wrong address provided by the customer.
Lost or Damaged Packages
If your order is lost or arrives damaged, contact us immediately at prjctunity@outlook.com with your order number and details. We’ll work with the carrier to resolve the issue.
Pre-Orders & Limited Drops
Pre-order items will ship on or after the release date listed in the product description. If your order includes both pre-order and in-stock items, the entire order will ship once all items are available.
International Orders
Buyers are responsible for any customs duties, taxes, or import fees charged by their country.
Contact
For shipping questions, email prjctunity@outlook.com.